Rive News
Travel

Amadeus data breach hits Qantas, Cathay and 184,000 travellers

BREACH

One hack, many airlines

Travel tech firm Amadeus was hacked. Booking data from August 2023 to September this year was exposed.

AIRLINES

Who was hit?

Qantas, Cathay Pacific, Japan Airlines, ANA, Korean Air, Asiana and Condor are among the airlines affected.

SCALE

184,000 records and counting

Over 184,000 records are affected so far. The true total may be much higher as airlines finish their checks.

JAL

Japan Airlines: 92,000

About 92,000 JAL customers were hit. For 2,000 of them, passport numbers were exposed too.

CATHAY

Cathay Pacific: 53,000

About 53,000 Cathay bookings were hit. Names, flight details and booking references were taken.

ANA

ANA: 37,800

About 37,800 ANA customers were affected. For 1,700 of them, passport numbers may be exposed.

QANTAS

Qantas checks its bookings

Qantas alerted Australia's cyber security offices. Its own systems stayed secure, the airline said.

THE HACK

How did it happen?

Amadeus found a weak spot in a booking display tool. Someone used a stolen system password to look at records.

PAYMENTS

Your money is safe

No payment data was taken, Amadeus and the airlines say. No misuse of the data has been confirmed so far.

STAY SAFE

Watch for fake emails

Real booking details can power scam emails. Do not click links in strange messages about your trip.

SUPPLY CHAIN

The bigger lesson

The airlines' own systems were fine. The weak link was one supplier they all share.

RIVE NEWS

Read the full explainer

Get the full story: what happened, why it matters, and what to do if you flew these airlines.

Travel

Read the full story

Get the full breakdown, key numbers, and what happens next.

Read on Rive News
Read the full story